CCURE 9000 Installation Guide ⎼ Overview
CCURE 9000 installations require careful planning and execution, ensuring a secure and functional access control system. This guide details the process,
from pre-installation checks through post-installation configuration and verification, covering essential aspects like SQL Server requirements and web service setup;
Successful deployments leverage SwiftConnect for mobile access and Apple Wallet integration, while prioritizing cyber resilience through rigorous testing and administrator access controls.
CCURE 9000 is a powerful, integrated security and event management system designed for comprehensive access control and security management. It provides robust features for managing physical access, monitoring events, and responding to security incidents, making it a cornerstone for organizations prioritizing safety and security.
This installation guide provides detailed instructions for deploying CCURE 9000, encompassing everything from initial system requirements to post-installation configuration and troubleshooting. It’s crucial to understand that a successful installation relies on careful adherence to these steps, ensuring seamless integration with existing infrastructure and optimal system performance.

The system supports integration with various technologies, including Victor Web Service, enabling remote access and management capabilities. Furthermore, modern integrations like SwiftConnect and Apple Wallet enhance user convenience and security. Prior to beginning, ensure you have the necessary administrator access and a solid understanding of SQL Server requirements, as these are fundamental to the installation process.
System Requirements
Before initiating the CCURE 9000 installation, verifying system requirements is paramount for a smooth and stable deployment. The system is compatible with Microsoft SQL Server versions 2008 R2, 2012, 2014, and 2016, necessitating a supported SQL Server instance for database operations.
Hardware requirements include a server meeting specified processor, memory, and storage specifications, dependent on the scale of the installation. The operating system must be a supported Windows Server version. Adequate network bandwidth is also crucial, especially when integrating with remote components like the Victor Web Service.
Furthermore, ensure Internet Information Services (IIS) is enabled for web service functionality. Administrator privileges are essential throughout the installation process. Finally, confirm compatibility with any planned integrations, such as SwiftConnect for mobile access or Apple Wallet, to avoid potential conflicts or limitations.
Pre-Installation Checklist
A thorough pre-installation checklist minimizes potential issues during CCURE 9000 deployment. First, confirm a valid software license is available. Next, verify the server meets all system requirements, including operating system compatibility and sufficient hardware resources.
Crucially, perform a full backup of any existing databases, specifically SWHSystem and SWHSystemAudit, to safeguard against data loss. Ensure SQL Server is installed and configured correctly, or prepare to install SQL Server Express 2014 if needed.
Confirm administrator access credentials are readily available. Download the necessary installation files, including the CCURE 9000 Web Service Package. Finally, disable any antivirus or firewall software that might interfere with the installation process, remembering to re-enable them post-installation for security.

Installation Process
The CCURE 9000 installation begins by accessing the installer media and navigating to advanced options. Select the CCURE 9000 and victor Application Server, alongside the CCURE Web Portal.
Accessing the Installer Media
CCURE 9000 installation initiates with locating and accessing the unified installer media, typically a DVD or a network share containing all necessary installation files. Ensure the media is readily available and accessible to the installation workstation. Upon accessing the media, navigate to the setup executable, often named “setup.exe” or similar.
Double-click the executable to launch the installation wizard. The wizard will guide you through the initial setup stages, presenting options for language selection and license agreement acceptance. Carefully review the license agreement before proceeding. The installer will then prompt you to choose between a typical or advanced installation. For most deployments, the advanced installation is recommended, as it provides greater control over component selection and configuration.
Selecting advanced allows for precise control over which features, such as the victor Application Server and CCURE Web Portal, are installed, tailoring the system to your specific needs.
Advanced Installation Options
Choosing the advanced installation path unlocks granular control over component selection during CCURE 9000 setup. This method is crucial for customizing the installation to match specific security requirements and operational needs. Within the advanced options, you’ll encounter checkboxes for key components like the CCURE 9000 client, the victor Application Server, and the CCURE Web Portal.
Carefully consider each component’s role in your overall system architecture. Selecting both the CCURE 9000 and victor Application Server is standard for a fully functional installation. The CCURE Web Portal provides remote access and management capabilities. Ensure these core components are selected.
Further options may include SQL Server Express installation, if a database server isn’t already present on the system. Proceeding with the advanced options allows for a tailored and optimized CCURE 9000 deployment.
Selecting CCURE 9000 and Victor Application Server

When navigating the advanced installation options, prioritizing the selection of both CCURE 9000 and the victor Application Server is paramount for a complete and operational system. These two components form the core of the access control infrastructure, enabling centralized management and real-time monitoring of security events.
The CCURE 9000 client provides the primary interface for system administrators, allowing for configuration, user management, and event analysis. Simultaneously, the victor Application Server handles the backend processing, database interactions, and communication with connected hardware.
Failing to select both components will result in a partially installed system lacking essential functionality. Verify that both checkboxes are ticked before proceeding with the installation to ensure a seamless and fully integrated security solution. This foundational step is critical for long-term system stability.
Choosing CCURE Web Portal
Selecting the CCURE Web Portal during installation unlocks remote access and browser-based management capabilities for your security system. This component provides a user-friendly interface for authorized personnel to monitor and control access points from any location with network connectivity.
The Web Portal offers functionalities like live event monitoring, reporting, and limited administrative tasks, enhancing operational efficiency and responsiveness. It complements the CCURE 9000 client by providing a convenient alternative for routine security management.
Ensure the “CCURE Web Portal” checkbox is selected alongside the CCURE 9000 and victor Application Server options during the advanced installation phase. Proper configuration of Internet Information Services (IIS) is also crucial for the Web Portal to function correctly, enabling secure remote access.
SQL Server Requirements
CCURE 9000 relies on Microsoft SQL Server for robust database management, storing critical security data like user credentials, access levels, and event logs. Ensuring compatibility and proper installation of SQL Server is paramount for system stability and performance.
victor 5.0 and CCURE 9000 v2.61 officially support Microsoft SQL Server versions 2008 R2, 2012, 2014, and 2016. Utilizing unsupported versions may lead to functionality issues or system errors. If a suitable SQL Server instance isn’t present, the installer offers an option to install SQL Server Express 2014.
Prior to installation, verify sufficient disk space and appropriate permissions for SQL Server. Regularly backing up the SQL Server database (SWHSystem, SWHSystemAudit) is crucial for disaster recovery and data protection, safeguarding your security infrastructure.
Supported SQL Server Versions
CCURE 9000’s compatibility with Microsoft SQL Server is a key consideration during installation. The system is rigorously tested and officially supported on specific SQL Server versions to guarantee optimal performance and data integrity. Utilizing unsupported versions can introduce instability and potential security vulnerabilities.
Currently, victor 5.0 and CCURE 9000 version 2.61 demonstrate full compatibility with Microsoft SQL Server 2008 R2, SQL Server 2012, SQL Server 2014, and SQL Server 2016. These versions have undergone extensive testing to ensure seamless integration with the access control platform.
While older versions might function, they are not officially supported and are not recommended for production environments. Always consult the official CCURE 9000 documentation for the most up-to-date list of supported SQL Server versions before proceeding with installation.
Installing SQL Server Express 2014 (If Necessary)

If a suitable SQL Server instance isn’t already present on the target system, CCURE 9000 allows for the installation of SQL Server Express 2014 directly during the setup process. This simplifies deployment for environments lacking a pre-existing database server.
During the installation, if SQL Server is not detected, a checkbox labeled “Install SQL Server Express 2014” will become available. Selecting this option initiates the automated installation of the necessary SQL Server components. Ensure sufficient disk space is available before proceeding, as the installation requires several gigabytes.
The installer will guide you through the SQL Server Express 2014 setup, including accepting license agreements and configuring basic settings. Following completion, CCURE 9000 will automatically configure itself to utilize the newly installed SQL Server instance.

Post-Installation Configuration
Following installation, configure the CCURE 9000 Client and Victor Web Service, ensuring proper database backups are completed before proceeding with any system adjustments.
CCURE 9000 Client Installation
The CCURE 9000 Client installation is a crucial step following the core system setup. Begin by locating the victor Application Server and CCURE 9000 Client tile within the installer media.
If SQL Server isn’t already installed on the target computer, ensure the “Install SQL Server Express 2014” checkbox is selected during the installation process. This will automatically install the necessary database component.
Once the installation commences, follow the on-screen prompts, accepting the license agreement and specifying the installation directory. A Step-by-Step Guide is available to assist users through this process.
Post-installation, verify the client application launches successfully and connects to the CCURE 9000 system. Proper client installation is fundamental for administrators to manage and monitor the access control system effectively.
Victor Web Service Installation
Installing the victor Web Service enables remote access and integration with other systems. Obtain the CCURE 9000 v2.XX Web Service Package from the official CCure download portal to begin.
A prerequisite for successful installation is enabling Internet Information Services (IIS) on the server. Ensure IIS is properly configured before proceeding. Victor 5.0 and CCURE 9000 v2;61 support Microsoft SQL Server versions 2008 R2, 2012, 2014, and 2016.
The installation process involves extracting the downloaded package and running the setup executable. Follow the on-screen instructions, providing the necessary configuration details, including database connection information.
Verify the web service is running and accessible after installation. This service is essential for CCURE 9000 with victor web service operational status on v3.0 (SP1) or newer.
Downloading the CCURE 9000 Web Service Package
The CCURE 9000 Web Service package is a crucial component for enabling remote access and integration capabilities. To initiate the download process, navigate to the official CCure download portal, ensuring you have the necessary administrator credentials.
Locate the specific Web Service package corresponding to your CCURE 9000 version (v2.XX). Carefully review the release notes accompanying the package to understand any compatibility requirements or known issues.
Download the package to a designated location on your server or workstation. Verify the integrity of the downloaded file by comparing its checksum against the value provided on the download page.
This package is essential for installing the victor Web service, which is required for CCURE 9000 with victor web service operational status on v3.0 (SP1) or newer.
Enabling Internet Information Services (IIS)
Prior to installing the victor Web service, ensuring Internet Information Services (IIS) is correctly enabled and configured on your server is paramount. IIS serves as the foundation for hosting the web service, facilitating communication between CCURE 9000 and remote clients.
Access the Server Manager and navigate to the “Add roles and features” wizard. Select the “Web Server (IIS)” role and proceed through the installation process, including necessary components like ASP.NET and .NET Framework.
Verify that the “Application Development Features” are installed, specifically ensuring the presence of ASP.NET version compatible with your CCURE 9000 installation. Configure IIS to listen on the appropriate port (typically 80 or 443) and establish appropriate security settings.
Proper IIS configuration is a prerequisite for a successful victor Web service installation, enabling seamless integration and functionality.
Database Backup Before Installation
Before commencing any CCURE 9000 installation or upgrade process, creating a comprehensive database backup is absolutely critical. This safeguard protects your valuable access control data against potential loss or corruption during the installation procedure.
Within the CCURE 9000 software, navigate to “Options & Tools” and select “System Backup”. This initiates the backup process for all essential databases, including SWHSystem (with ACVSCore) and SWHSystemAudit. Ensure you specify a secure and reliable storage location for these backup files.
Verify the integrity of the backup files after completion. A successful backup provides a restoration point, allowing you to revert to the previous system state if unforeseen issues arise during installation. This proactive measure minimizes downtime and data loss.
Regular backups are a best practice, but a pre-installation backup is non-negotiable.
Backing Up Databases (SWHSystem, SWHSystemAudit)
CCURE 9000 relies heavily on two core databases: SWHSystem (containing ACVSCore data) and SWHSystemAudit, which stores audit trails. Backing up these databases is paramount before any significant system changes, including installations or upgrades.
To initiate the backup process, open your CCURE 9000 software. Navigate to the “Options & Tools” menu, then select “System Backup”. The system will prompt you to choose a location to save the backup files. Select a secure, off-site location if possible, to protect against hardware failures.
Ensure both SWHSystem and SWHSystemAudit are selected for backup. The backup process may take some time, depending on the size of your databases. Once completed, verify the integrity of the backup files to confirm a successful operation.
These backups are your safety net, enabling restoration to a functional state if issues occur.

Verification and Troubleshooting
CCURE 9000 installation verification involves confirming operational status with the Victor web service, addressing common issues, and ensuring seamless functionality.
Thorough testing is crucial.
Verifying CCURE 9000 Installation
After completing the installation process, rigorous verification is essential to confirm the CCURE 9000 system is functioning correctly. Begin by launching the CCURE 9000 Administration Workstation and verifying you can successfully log in with administrator credentials.
Next, confirm communication between the workstation and any connected hardware, such as card readers and door controllers. Check the system logs for any error messages or warnings that may indicate a problem. Ensure the Victor web service is operational and accessible through a web browser.
Verify database connectivity and that all necessary databases (SWHSystem, SWHSystemAudit) are accessible. Perform basic tests, like adding a new user and granting access to a specific door, to validate the system’s core functionality. Finally, review the event logs to confirm that all actions are being recorded accurately. A successful verification confirms a stable and secure access control foundation.
Troubleshooting Common Installation Issues
During CCURE 9000 installation, several issues may arise. SQL Server connectivity problems are frequent; ensure the correct SQL Server version is supported (2008 R2, 2012, 2014, or 2016) and that the service is running. Verify user credentials for database access.
If the installer fails, check system requirements and ensure sufficient disk space. Issues with the Victor Web Service often stem from improperly enabled Internet Information Services (IIS); Confirm IIS is installed and configured correctly.
Communication failures between the workstation and controllers can be resolved by verifying network connectivity and firewall settings. Database backup failures may indicate insufficient permissions. Review event logs for specific error codes to pinpoint the root cause. If problems persist, consult the official CCURE 9000 documentation or contact support for assistance.
CCURE 9000 with Victor Web Service Operational Status
Confirming operational status after installation is crucial. Verify the CCURE 9000 client connects successfully to the database and controllers. The Victor Web Service should be running within IIS, accessible via a web browser. Ensure version compatibility – CCURE 9000 v2.61 and victor 5.0 are a supported combination.
Test badge reads and access control functionality to validate system integrity. Monitor event logs for any errors related to communication or data processing. Successful integration with SwiftConnect and Apple Wallet indicates proper web service functionality.
Regularly check the cyber resilience of the system, ensuring ongoing security testing is performed. Administrator access should be closely monitored. A fully operational system provides secure and reliable access control, leveraging the combined capabilities of CCURE 9000 and the Victor Web Service.

Security Considerations
CCURE 9000 deployments demand robust security measures, including cyber resilience testing before introduction. Strict administrator access requirements are vital for maintaining system integrity and data protection.
Cyber Resilience and Testing
CCURE 9000 systems, as critical components of physical security infrastructure, must be inherently cyber resilient. This necessitates a proactive approach to security, extending beyond traditional preventative measures. Before deploying any CCURE 9000 solution, extensive testing is paramount to identify and mitigate potential vulnerabilities.
These tests should simulate real-world attack scenarios, evaluating the system’s ability to withstand and recover from cyber threats. Thorough assessments of network configurations, access controls, and data encryption protocols are essential. It’s crucial to verify that all security patches are up-to-date and that the system adheres to industry best practices.
Delegates have been reassured that solutions are specifically designed for cyber resilience. This commitment to security ensures that organizations can confidently deploy CCURE 9000, knowing their access control systems are protected against evolving cyber risks, safeguarding both physical and digital assets.
Administrator Access Requirements
Properly configuring and maintaining a CCURE 9000 system demands stringent administrator access controls. Full administrative privileges should be restricted to a limited number of highly trusted personnel, minimizing the potential for unauthorized modifications or malicious activity.
Administrator accounts must be secured with strong, unique passwords and multi-factor authentication, where available. Regular audits of administrator activity are crucial for detecting and responding to any suspicious behavior. Access rights should be assigned based on the principle of least privilege, granting users only the permissions necessary to perform their designated tasks.
For tasks like installing the CCURE 9000 client or victor web service, administrator access to the CCURE Administration Workstation is required. Maintaining a detailed log of all administrative actions ensures accountability and facilitates forensic analysis in the event of a security incident.

Advanced Topics
CCURE 9000 expands functionality through SwiftConnect for mobile access and seamless Apple Wallet integration. These features enhance user convenience and security capabilities.
SwiftConnect and Mobile Access
SwiftConnect streamlines access control by enabling employees to utilize their smartphones as credentials, significantly enhancing convenience and security. This integration with CCURE 9000 allows for a modern, touchless entry experience, reducing physical card reliance and improving operational efficiency.
Several successful deployments have been completed in major cities like New York and London, demonstrating the reliability and scalability of the solution. SwiftConnect facilitates the secure delivery of employee badges directly to Apple Wallet, providing a digital credential that is both user-friendly and highly secure.
The process involves a straightforward configuration within CCURE 9000, linking the system to the SwiftConnect platform. This enables the automatic provisioning of mobile credentials, simplifying administration and reducing the burden on IT staff. Mobile access offers a compelling upgrade for organizations seeking to modernize their security infrastructure and improve the employee experience.
Integration with Apple Wallet
CCURE 9000, when paired with SwiftConnect, offers seamless integration with Apple Wallet, transforming employee smartphones into secure access credentials. This functionality provides a convenient and hygienic alternative to traditional access cards, enhancing both security and user experience.
SwiftConnect has successfully deployed this technology in numerous landmark buildings, demonstrating its reliability and scalability. The process involves securely delivering digital badges directly to employees’ Apple Wallets, allowing for tap-to-enter access at compatible readers.
This integration simplifies access management, reduces the need for physical credential issuance, and enhances security by leveraging Apple’s robust security features. Organizations benefit from improved operational efficiency and a modern, touchless access control system; The setup is streamlined, allowing for quick deployment and widespread adoption across the workforce, offering a significant upgrade to existing security protocols.